Deliveries

• What’s the estimated time of arrival?

The estimated shipping time for all our products is 10-12 days. 

Delivery times depend on the country to which orders are shipped. OWO will manufacture products on a first-come, first-served basis. As a general rule, the delivery period starts from the moment you receive the sending confirmation by email with your tracking number and can take from 4 to 10 days. We’ll send you an email giving the shipping dates according to the order number.

• Who pays the customs duties, if any?

We have no control over any taxes or duties that may be levied on your order. Customs or import duties are charged once the package reaches its destination country. These charges must be paid by the recipient of the package.

• Where can orders not be shipped?

We currently do not ship to the following countries: Iran, Sudan, Russia, Cuba, Syria, North Korea, Uganda and Afghanistan. Delivery addresses located in the listed countries will be rejected at the time of ordering. You may send us an email to clarify.

• Is it possible to deliver an order to a PO box?

Due to security issues, owogame.com will not process any order to a delivery address that is a mailing list or a PO box. All owogame.com packages are hand-delivered to the recipient, so it is not possible to deliver them to a mailbox.

• How will my order be delivered?

Deliveries will be made by our shipping partners (UPS and GLS).