14-Day Returns* · 2-Year Warranty · Worldwide Shipping, US Included

14-Day Returns*

2-Year Warranty

Worldwide Shipping, US Included

Welcome to OWO Support

FAQ

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Troubleshooting

4 Topics
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Getting started

3 Topics
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User Manual

0 Topics

Developers

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Still need help?

PHONE

Need help with your OWO? Give us a call and our team will guide you

Call us: (+34) 670 48 00 04
Available: Mon–Fri 9 AM – 3 PM (CET/CEST)

Call now

CHAT

Prefer to text? Start a WhatsApp chat with our support team

Get help with orders, setup, sizing, troubleshooting or general questions

Open WhatsApp

BUSINESS SUPPORT

For studios, partners, distributors, press or professional inquiries

Tell us how you would like to work with OWO and our team will get back to you

Contact Business Support

SEND US A MESSAGE

Need support but prefer email? Send us your request and we’ll reply as soon as possible

Include your order number, device details or any screenshots so we can help faster

Submit a request

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Join our discord

Connect with other developers, stay up to date with the latest updates and get support in the OWO Discord community

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Safety and Care

OWO Skin is intended for users aged 18 and over. As it works through electrical stimulation, please read the User Guide carefully before use and follow all safety instructions.

  • Not suitable for users with pacemakers.
  • Not suitable for users with metal implants or metallic elements in the upper body area.
  • Not suitable during pregnancy.
  • Not recommended for users with certain medical conditions. If unsure, consult a healthcare professional.
  • Remove gel pads before washing.
  • Reapply the protective films after each use to help preserve adhesion.
  • Replace gel pads when the adhesive layer is no longer effective.

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Easy returns

you can request a return within 14 days of delivery

Need more help? Email us or call (+34) 672712281

Size Chart

See how to measure yourself

Measure your chest (A) and hips (B) following our indications. 

The reference measurement will always be the larger of the two (A or B).

Look in the chart to which size corresponds to that measurement.

Size chart
SizeReference measurements
 InchesCentimeters
2XS25.6 – 29.465 – 74
XS29.5 – 32.675 – 82
S32.7 – 36.183 – 91
M36.2 – 39.792 – 100
L39.8 – 42.8101 – 108
XL42.9 – 46.3109 – 117
2XL46.4 – 49.9118 – 126
3XL50 – 53127 – 134
4XL53.1 – 55.9135 – 142